How does my customer set up an install?

QUESTION

How does my customer set up an install?

ANSWER

An install is initiated by the vendor through the dashboard or CLI.

Inputs

The vendor enters inputs, which are variable parameters the vendor and/or the customer entered when initiating an instance.

Example inputs are machine type, app release version number, license key, domain, VPC id, Kubernetes cluster name, LLM model, vendor role ARN, etc.

Inputs designated in app config as customer-facing, are not created or seen by the vendor. Instead, they are entered by the customer as part of the CloudFormation stack when deployed in the customer cloud account.

Install Lifecycle

After the vendor enters inputs, Nuon generates a CloudFormation slack, which they share with the customer.

When the customer deploys the CloudFormation stack, the VPC, subnets, IAM roles, ASG EC2 VM and Nuon runner are created. The runner phones home to the Nuon control plane and executes the job steps to create resources as defined in the app configuration.

DOCS

• More about installs

• More about apps

• Customer-facing inputs

• The app and install life cycle