Can I route Nuon's phone-home and runner traffic through a URL I own instead of calling Nuon cloud directly?

Last updated: July 2, 2026

QUESTION

Can I route Nuon's phone-home and runner traffic through a URL I own instead of calling Nuon cloud directly?

ANSWER

Nuon supports custom URLs for both phone-home and runner-api.

In your runner.toml, point both values at a domain you own:

public_api_url = "https://runner.yourdomain.com"

runner_api_url = "https://runner.yourdomain.com"

This white-labels both Nuon URLs. To complete the loop, run a lightweight proxy inside your cluster that forwards those incoming requests to Nuon cloud. Nuon provides a simple Helm chart to stand this up, or you can build your own — reach out and we're happy to help configure it.

Why customers ask this: When you run Nuon in your own cloud (BYOC), the runner and phone-home script communicate with Nuon-owned endpoints. Many vendors prefer that this traffic egress through a domain they control so that (1) the endpoints match their own brand, and (2) they have a single, owned point where they can log, inspect, and audit everything leaving their environment. Routing through a proxy you own gives your security and platform teams direct visibility and control over that egress, which is often exactly what your own compliance review wants to see.

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